Frequently Asked Questions
Everything you need to know about your Wildgrain bake-from-frozen experience.
Do I need to thaw my bread or pasta before cooking?
No thawing required! All Wildgrain products are designed to be baked or boiled directly from frozen, usually in 25 minutes or less.
How do you ensure the products stay frozen during shipping?
We ship our boxes with eco-friendly insulation and enough dry ice to ensure your items arrive frozen and ready for your freezer.
Are your products sourdough-based?
Yes, our breads are made using traditional sourdough fermentation processes, which can be easier on digestion and provide a superior crust and flavor.
Can I skip a month or cancel my subscription?
Absolutely. You have full control over your subscription through your account dashboard, where you can skip a delivery, change your frequency, or cancel at any time.
What should I do if my order arrives damaged or thawed?
If your products arrive thawed or damaged, please contact our support team immediately. We offer a 100% happiness guarantee and will make it right.
Do your products contain artificial preservatives?
Never. We use only clean ingredients, non-GMO flour, and no artificial colors or preservatives in any of our artisanal breads, pastas, or pastries.